The Money Back Guarantee
Only applies to the lesson you are on.
Once you have activated the money back guarantee, your instructor will ask the reason(s) which you were not satisfied with the service provided. By activating this clause you agree to then terminate the lesson at that point. You will receive a full refund for the lesson and then the lesson will be concluded irrespective of whether it is at a specified finishing point or not. No future lessons will be carried out, and any future bookings will be cancelled.
If in the middle of a block booking, historical lessons are not refunded.
The money returned to you will be the total amount paid initially minus the amount of hours in the block booking taken already taken prior to the lesson commencing, multiplied by the standard rate of £35.00 per hour.